The Tech
How Does the Technology Work?
HIT tracks and records the force of head impacts while attached to your helmet. The app displays impact levels using a simple traffic light warning system based on G-force measurements:
- Green indicates low-force impact, typically safe and allowing the user to continue without restriction.
- Yellow signals a moderate force where caution is advised; multiple yellow impacts in one session should prompt a check-up.
- Red represents a high-force impact, and users are advised to stop activity, assess, and seek medical attention if necessary.
The App provides a logbook feature to review past recordings and monitor return-to-play timelines. The HIT+ model includes GPS tracking and memory storage for up to 12 hours without smartphone connection, enabling speed and performance analytics.
Is HIT a Medical Tool?
No, HIT is not a medical or diagnostic tool. It’s designed to support head impact awareness, helping users make informed decisions about their well-being. HIT products provide live data on the magnitude of head impacts, empowering users to take appropriate action.
Does the App Follow Standard Concussion Grading?
The app follows standard NHS and official concussion guidelines for identifying symptoms. While the App and device can help indicate potential concussion risk, they are designed as tools to support observation and prompt users to check for symptoms if needed.
What Do the Head Impact Colors Mean?
- Green Impact: Represents a typical, low-force movement common to your sport or activity.
- Amber Impact: Indicates a force higher than usual and should be met with caution; if multiple amber impacts are recorded, users should consider precautions similar to a red impact.
- Red Impact: Signifies a high-force impact. Users are advised to recognize the impact, remove themselves from activity, and seek medical assessment. For red impacts, HIT recommends consulting a healthcare professional for further advice.
The App
How Do I Connect a HIT Device to the App?
Enable Bluetooth on your smartphone and download the HIT App (App) from the App Store for iOS users or Google Play for Android users. Then, follow the in-App instructions to set up a unique user profile and connect your device.
What Do the Colored Lights Mean on the HIT device?
To turn on the device, press and hold the small power button for 2 seconds until a green light begins to blink, followed by an immediate red light showing GPS is searching, indicating that the device is powered on. After connecting the device to the HIT App, a blue light will blink continuously, confirming a successful Bluetooth connection. The red light will blink at the bottom of the screen when the device has an active GPS signal and is recording your location—important to note when using the device without your phone, as it will store data in its internal memory.
Do I Need to Be Connected to Wi-Fi for My Device and App to Work?
No, Wi-Fi is not required to use the device and App. The device connects to your smartphone via Bluetooth, and its internal memory stores impact and GPS data when Bluetooth is not active. Simply press "Record" in the HIT App to automatically download this data to your smartphone. You can then access and download it to your computer via the cloud.
How Do I Connect Both of My Children’s Devices to the App?
The App currently only supports one profile per phone.
HIT and App updates coming supports multi-user and multi profile connection via a follower method. Follow your favorite rider or children, friends and family to be notified of location and impact severity on incident.
How Will My App Receive Software Updates?
You will be prompted by the App and your App store to install the latest updates when they become available. Updates will include both App improvements and any hardware enhancements delivered via Bluetooth.
The Device
Who is HIT For?
HIT products are intended for individuals participating in activities where protective headgear is beneficial, including equestrian sports, mountain biking, cycling, skiing, and snowboarding.
For inquiries about using HIT in non-helmeted sports like rugby, football, or hockey, please email info@hitrecognition.co.uk.
Can Anyone Wear a HIT Device?
Yes. HIT devices suit all ages and skill levels. The universal attachment is designed for hard-shell helmets, with no restrictions on age or head size.
For non-helmeted sports such as rugby, football, or hockey, please email info@hitrecognition.co.uk for more information.
How Can My Child Benefit from HIT?
HIT deviceprovides impact monitoring to help catch head impacts that might otherwise go unreported or unnoticed. Attached to a child’s helmet, HIT sends impact data to your phone, allowing you to instantly assess the force of any fall or bump. Using a traffic light system, HIT helps you decide on the appropriate response, empowering parents to stay informed.
Is The Device Durable?
Yes, HIT is crafted from durable, weather-resistant materials designed for extreme sports. The material is rigid enough to protect the sensors while remaining pliable to minimize injury risk to the wearer.
Is the Device Waterproof?
HIT products have an IP64 rating, making it resistant to water and dust. It can handle light rain or showers but is not suitable for watersports or full submersion.
How Heavy is the Device?
The device weighs approximately 20grams.
What are the Device Dimensions?
HIT +: Width x Height: 32 x 20mm.
HIT Connect: Length x Width x Height: 38 x 27 x 7 mm.
How Do I Charge My Device?
Charge your device from 0 to 100% using the included USB cable in 15 minutes.
Does HIT Work in Cold Temperatures?
Yes, the device and app function in sub-zero temperatures, though extremely cold conditions may slightly reduce battery performance.
Can I Leave My Phone Elsewhere While Using HIT?
HIT devices offer a Bluetooth range of over 100 meters under optimal conditions and can store up to 12 hours of activity data in their internal memory for HIT+ and up to 24 hours for HIT Connect, syncing with the App once they reconnect.
How Do I Attach the Device to My Helmet?
To secure the device to your equestrian, mountain biking, or cycling helmet, use the red VHB 3M pad on the back of the universal attachment. Peel off the adhesive layer, press and hold the device against the helmet surface for 5-10 seconds, then let it cure for up to 24 hours for a strong bond. Refer to the guide for best practices.
Does HIT Detect Impact Force?
Yes. HIT measures the force of impact, which can assist users in assessing potential injury risks. While HIT can recognize impact levels, it does not detect or diagnose concussions—this should always be done by a medical professional.
Does HIT Recognize Large Impacts?
Yes, HIT devices register and indicate large impacts, notifying users when significant forces are detected. HIT devices serve as a tool to help identify impactful forces that might otherwise go unnoticed, with data available for users to act upon as needed.
Can HIT Ltd Support Concussion Research?
Yes, HIT Ltd contributes to concussion research by tracking the severity and frequency of impacts. This data helps identify trends and correlations across various ages and activities, supporting the broader understanding of concussion risks.
Does Attaching HIT Affect My Helmet Warranty?
If uncertain, consult your helmet manufacturer. HIT does not alter the helmet's structural integrity and attaches externally like other accessories. Its attachment is designed to break away in extreme conditions to reduce any additional risk of damage.
How Accurate is HIT in Measuring Impact?
The accelerometer is accurate to within +/- 1 G. Placement near the occipital bone has shown reliable readings in tests, aligning impact severity with brain movement.
Has HIT Been Tested?
Yes, HIT has undergone extensive laboratory and real-world testing, allowing us to establish baseline traffic light thresholds. Green indicates normal lifestyle movements, while higher-force impacts are flagged as higher risk.
My Activity
How Do I View My Head Impact Data Log in the App?
You can view your data log in the App by selecting "Log" at the bottom right corner of your home screen. Your primary profile overview is also visible in the bottom right section of the home screen. When viewing your logs, use the on-screen navigation to switch between different activities and months.
Can I Download My Head Impact Record Data?
Yes, HIT is cloud-based, so your data is stored securely in the cloud, allowing easy access through the App or desktop. Click here to log in.
How Do I Download My Head Impact Data Log?
Log in to www.admin.hitrecognition.co.uk with the email address linked to your user profile. You’ll be prompted to set up a password for future access. After logging in, you can view all dates with recorded impacts and download detailed data and impact levels.
How Safe and Secure Is My Personal Data? Is HIT GDPR Compliant?
HIT is committed to safeguarding your personal data and ensuring full compliance with GDPR. HIT Ltd only collects anonymized information such as weight, height, age, and sport. Your name is never collected and is only visible within your personal profile. This data is used to create heat maps correlating G-force impacts with user demographics, aiding in preventative strategies and advancing the understanding of the relationship between head impacts and brain injuries.
Troubleshooting
My Device is Not Turning On
Press and hold the button for 2 seconds, then release; the device should start flashing green. If it doesn’t, the battery may be low. Charge your device for 10-15 minutes using the provided USB cable to fully recharge it. If there’s still no response from the LED lights, open the App to check if “connected” appears in the top left of the record screen. If the issue continues, please reach out to info@hitrecognition.co.uk, and a team member will assist you.
My Device is Not Turning Off
Hold and press the power button (it should require a fair amount of pressure) for three seconds and release. The device should show no lights blinking. If the problem persists, contactinfo@hitrecognition.co.uk.
I Cannot See the Lights on the Screen
Your device may be out of battery. The green power light is ultra-low power and can appear dim. Try cupping your hand around the device to shade it and look closely to see if the green LED is blinking. If the issue continues, please reach out to info@hitrecognition.co.uk, and a team member will assist you.
Who Do I Contact for Technical Issues?
For any technical issues not addressed in FAQs, please contact info@hitrecognition.co.uk.
Pricing
Does HIT Offer Discounts for Larger Groups or Teams?
We would love to hear from you if you are considering a larger purchase of HIT devices, please see our website for buying options or contact info@hitrecognition.co.uk for more information.